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| Guest Review: 1 |
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Posted Date: 2012-04-25 |
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| This is a great resort. Service is top notch. We were there for a mini break before a business meeting and needed to print some documents out. The staff was really friendly and went out of their way to help us with it. The room is amazing, LOVE the sound of the ocean waves! Spa was fantastic too! Everything is great about this hotel and location. It was expensive but well worth the spend! |
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| Guest Review: 2 |
by Steve C of
Phoenix |
Posted Date: 2012-01-23 |
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| There were two issues, otherwise everything was great:
1) the phone in the room only lasted about 5 minutes due to a bad battery, 2) I ordered a bottle of pretty expensive wine via room service and the bottle was bad. It took an inordinate amount of time to get another bottle. When it was brought I was told that they weren't sure if the bottle was bad or it smelled bad because the glasses were dirty. I would prefer thinking the bottle was bad! |
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| Guest Review: 3 |
by JimL of
Oak Park, CA |
Posted Date: 2011-11-29 |
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| My wife, daughter (17) and I stayed at Surf & Sand for the Thanksgiving weekend - the goal was to get away and relax. This is one of the nicer hotels I have experienced - the ambiance is great, sort of a mix of 5-star atmosphere and beach casual; the room was very nice - right over the beach. The waves are very loud, which we liked, but it could be a minus for some. There are ear plugs next to your bed at night.
There is a nice coffee shop next to a plush outdoor seating area adjacent to the lobby that has a fabulous view of the ocean and Catalina Island from about 6 stories up.
We did not eat at the restaurant, but had a poolside lunch of fish tacos and burgers that was very good. The staff was friendly and accommodating.
We will definitely return to the Surf and Sand - it;s not cheap, but it is a good value. |
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| Guest Review: 4 |
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Posted Date: 2011-08-30 |
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| The room was beautifully decorated, immaculately maintained, and had every imaginable convenience. The staff were highly professional and helpful throughout our stay. Although there was no air conditioning (AC) in our room, the ocean breeze was more than enough to keep us cool at night. Parents of small children should be aware that rooms in the main tower have balconies with relatively low railings, and may want to ask for rooms without this feature. |
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| Guest Review: 5 |
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Posted Date: 2011-08-11 |
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| Great location and has all the necessary amenities. Rooms were clean, fresh and comfortable. Service was personable and diligent. Definitely, will return for another stay. |
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| Guest Review: 6 |
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Posted Date: 2011-08-08 |
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| Beautiful hotel in perfect setting right on white sandy beach. Every wish catered for by very attentive staff and both beachside bar and restaurant very special. Numerous great restaurants within easy walking distance and free trolly buses run frequently to and from town centre. idyllic - what more can be said! |
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| Guest Review: 7 |
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Posted Date: 2011-07-31 |
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| The room was not ready at check in but the front desk staff was accomadating. The rooms are lovely. The bar and restaurant pass, the food and service marginal. |
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| Guest Review: 8 |
by CyndeH. of
Rancho Palos Verdes, CA. |
Posted Date: 2011-07-14 |
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| I have stayed at this hotel twice and it was wonderful both times. You just can't be stressed out while you are there (unless you think too much about the price). |
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| Guest Review: 9 |
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Posted Date: 2011-07-02 |
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| The hotel is located directly on the water and most of the rooms have an ocean view of some kind. If you're used to the quiet of a farm, the ocean waves might keep you awake. But it makes for a very romantic evening. The pool is nice. Families were at the pool, but it was pretty quiet. The beach is great and the waves were just large enough for the kids to really enjoy them without adults worrying about them getting swept out to sea. Breakfast portions are generous, food quality is OK. Right near the artsy area of Laguna Beach. |
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| Guest Review: 10 |
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Posted Date: 2011-06-28 |
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| Room 410 is right on the beach,,,,terrific location. Rooms light and modern. |
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